Shipping & Delivery

Shipping options and delivery policies

Shipping Options

  • Free shipping — Set by the seller on each product
  • Flat rate — Configure fixed shipping per region
  • Real-time rates — Integration with NZ Post and CourierPost

Delivery Times

  • Auckland — 1-3 business days
  • Other North Island — 2-4 business days
  • South Island — 3-5 business days

Returns & Exchanges

Buyers can request returns within 7 days of delivery. Sellers must respond within 3 business days. See the NZ Consumer Guarantees Act for full rights.